This privacy notice explains how The Claims Protection Agency Ltd, trading as My Claim Group, handles your personal data. We are committed to protecting your privacy and complying with the UK GDPR and the Data Protection Act 2018.
Information we collect
We may collect your name, contact details, date of birth, address history, and information about your car finance agreements. We only collect information that is necessary to assess and refer a potential claim.
How we use your information
- To assess whether you may have a potential claim
- To refer you, with your consent, to an authorised solicitor
- To keep you updated about the progress of any referral
- To comply with our legal and regulatory obligations
Lawful basis for processing
We process your data on the basis of your consent, our legitimate interests in assessing potential claims, and to comply with legal obligations as a regulated claims management company.
Sharing your information
We may share your information with authorised solicitors on our panel, credit reference agencies for the purpose of locating finance agreements, and regulators where required. We never sell your personal data.
Your rights
You have the right to access your data, request corrections, request erasure, object to processing, and withdraw consent at any time. To exercise any of these rights, contact us at info@myclaimgroup.co.uk.
Complaints
If you have concerns about how we handle your data, you can contact us directly or lodge a complaint with the Information Commissioner's Office (ICO).